All our people have a common trait.
It’s called the extra mile.
Going above and beyond. Never mailing it in. Rejecting the status quo. That’s what it means to go the extra mile. Technology, processes, products–all of these things are important, but none of them have the ability to go the extra mile. Only people do. And here at EPB, each one of our people does exactly that. It’s not a mandate. It’s a culture. Our people, regardless of the title or position they hold, know that choosing to do more in everyday situations results in the one thing EPB does best. Extreme customer service. Every person here knows when they go the extra mile, customers benefit. Every time. All the time.
