The new and improved MyEPB app simplifies customer account management

The newly improved MyEPB app takes convenience to the next level with upgraded features giving customers even more seamless control over their fiber and energy accounts. The free app underscores EPB's continued commitment to enhancing award-winning customer service.

EPB starts with 'Yes' when it comes to personal service and technological possibilities.

The redesigned dashboard offers account information for both EPB Energy and EPB Fiber Optics accounts, allowing customers to access the most frequently used tasks with just a click, such as bill pay, viewing bills and seeing their energy usage as soon as they open the app.

It's never been easier to report outages with a new map that makes it easier to view outage information and includes fiber outage information for the first time. Customers can also track outage repairs in real time and receive estimated times of restoration.

Among the customizable features in the new app are notifications to stay informed, including High Usage Alerts, Bill Threshold, Outage & Restoration, Billing Notifications, Planned Maintenance and General Storm Readiness.

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